Services

Whiteboard Media offers three distinct service areas:

Planning/Consulting

Too often web projects start with the phrase: “how quickly can you get it done?”  We’ve been there, and we’ve worked with some incredible deadlines, but more often than not clients come to us with a clear need for strategy.  We analyze their company or organization, business goals, and strengths/weaknesses to help determine a playbook for online success.

For our non-profit clients, it is worth noting that we are fully prepared to work closely with your staff and board to help create an online strategic plan to incorporate into your formal strategic and mission planning documents.  Our analysis is a ground-up review, encompassing logistical and personnel issues as well as high-level planning and marketing goals.

Project Implementation

After we establish your company or organization’s goals and strategy, we begin the process of bringing your website “to life.”  During the project phase we first address the “nitty gritty” as we formulate your sitemap, gather content, and get to work on your site’s basic structure (wireframes).  Next we move on to the design, where we work with your existing branding (logo/colors/fonts) to create a website with the structure and style that you need.  If you don’t have existing branding, or feel that it’s time for a “face lift,” we’re happy to build the time into your custom proposal to create a solid brand before diving into the website. After the revision process, where your designs are refined and finalized, we move on to the development phase where our expert coders will transform the designs you’ve seen into a fully functional, finely tuned, standards compliant website.

Support and Maintenance

Whether your online presence was created with us or elsewhere, we’re always available to provide ongoing support and maintenance for your website.

Some of our most popular support and maintenance services are:

We are available via email during our regular office hours (Monday through Friday, 8:30am until 5:30pm).  We are also happy to schedule a phone call with advance notice.  99% of the time, we will respond to your inquiry within 24 hours.